General Questions

1. Can I add items from all the sites in my cart?
   
2. How will I be charged for shipping if my cart contains both new and used items?
   
3. What forms of payment are accepted?
   
4. What are the benefits of becoming a site member?
   

Questions about Usedlighting.com, UsedAV.com, and UsedLEDlighting.com

1. Do you charge a commission on brokered equipment?
   
2. Selling brokered equipment: What happens when someone wants to buy my equipment?
   
3. I just made a change to one of my listings. Why can't I find it on the site now?
   
4. Can I purchase brokered and "Request a Quote" items online?
   
5. Where does the site inventory come from?
   

Yes! Feel free to add items from any inventory to your cart as you browse the sites, Usedlighting.com, Newlighting.com, UsedAV.com, and UsedLEDlighting.com are all part of the 4Wall family of sites.

Shipping on items from Newlighting.com inventory is a once per order $10 charge as long as the items are shipped in the continental United States. This applies no matter how many new items you purchase!

Shipping on items from the other three sites is calculated either at time of purchase, or in the case of Request for Quote items, at the time your item is shipped. These charges will be displayed separately in your cart during checkout

We accept Mastercard, Visa, and American Express. We also accept personal or company checks as well as wire transfers. For these types of payments however, orders will not be shipped until the funds are cleared..

After joining the 4Wall family of sites for FREE, you will have a personalized Home Page to track your wish list of items, as well as sell your own items on the site. You will also have access to faster purchasing and shipping using your site login.!

If we don't sell your brokered equipment, you pay us NOTHING! However, we do add a commission to your asking price. If we sell your equipment, you will earn the dollar amount of your asking price.

Our commission structure is this: anything listed for under $3,000 will have 20% added for commission. Anything over that amount will have 15% added on for commission. This charge covers all processing and handling fees, no additional charges apply.

Our responsibility to you as a seller: sell your equipment at a fair market value and send your portion of the proceeds to you as quickly and hassle-free as possible. As a seller, you are not responsible for the shipping costs; the buyer will pay for that. Here are the steps of the selling process:

1. A sales agent will contact the seller to determine if the item is still available and determine shipping cost to the buyer. This charge will be reimbursed to the seller.
2. In the first step of the process, we collect the money from the buyer, wait for the funds to clear, and hold the money in escrow. We will not ask you to ship the equipment until we have the money secured in our escrow account.
3. We will send you the shipping information as soon as the funds clear. Then, we will have you ship the equipment using the buyer's preferred method. We will need to have you fax proof of shipment to us (for sales tax purposes).
4. After the buyer has received the product, the buyer has 24 hours to inspect the contents of the shipment and notify 4wall of any problems. If the buyer has not notified 4wall within 24 hours, then funds will be released to the seller.

All brokered listings are reviewed before they are activated and visible on the site. This includes new listings as well as changes to current listings. We double-check the all of the information in the listings to protect both our buyers and sellers from errors in pricing and other important details. We suggest that you make any changes/additions to your listings Monday through Friday between 8am and 5pm PST to ensure the quickest activation.

Yes. Simply select the items you would like to purchase and add them to your cart. Once you proceed to checkout, your request will be sent to our sales staff who will then confirm the availability of the items and contact you with final price and other information.

The majority of the site inventory comes from our 4Wall Entertainment rental stock. As such, the equipment is professionally maintained throughout its life by certified technicians. In addition, the majority of our 4Wall equipment comes with a specified warranty, which can be seen on each individual item. Selling our own rental gear also means that used items are subject to availability as our 4Wall owned items may be rented out on some occasions.